LEC’s Customer Support

Your primary technical support contact is your vendor. If you did not purchase your software directrly from LEC, please contact your vendor for support.
LEC offers customer support in many ways.

• Our complete Help Files are online for viewing at any time.
• If you have a specific problem with an application, please see how to submit a proper support request
• Check Technical Support for frequently asked technical questions.
• Still have questions? Use the Contact Form on the technical support page. We respond quickly — usually within the same business day.
  Note that LEC provides technical support only for our current products (Translate 8 and Power Translator 12).
  Owners of older versions are advised to upgrade to the current version. LEC offers existing customers a 40% discount on upgrades.
  To request a discount, go to here