Technical Support

How To Submit a Support Request

1. Run the LEC product in which you encounter a problem (for example "LogoTrans").
2. Choose "Technical Support" from the Help menu.
3. Your email program will be launched with a support email form.
4. Add your comments at the bottom of the email.

Need more help?

Complete the form below.

We provide technical support for recent products (Translate 8/Power Translator 12 and later).
Existing customers may request upgrade information by clicking here.
Support for older versions is available through our FAQ.

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Name and Address

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Product Information

*Product Name Access Code *Operating System

*Problem

Please explain the problem you are experiencing, in as much detail as possible: